Shipping Policy

We are pleased to offer worldwide shipping on all Moisselle orders.

Order Processing

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Rates

We offer free worldwide shipping on all orders over $99 USD.

For orders under $99, shipping costs are calculated at checkout based on your location.

Shipping Origin

All Moisselle orders are shipped from Canada.

Estimated Delivery Times

Delivery times vary depending on your location:

Canada: 2–6 business days
United States: 4–8 business days
International: 6–12 business days

Please note that delivery times are estimates and may vary due to customs processing or carrier delays.

Customs & Duties

International orders may be subject to customs duties or import taxes depending on your country’s regulations. These fees are the responsibility of the customer.

Lost or Delayed Packages

Moisselle is not responsible for shipping delays caused by carriers, customs, or incorrect shipping information provided at checkout. If you experience any issues with your delivery, please contact us and we will do our best to assist.